Terms of Service
Last Updated: August 19, 2026
Emergency Medical Notice
This website and its online inquiry forms are not designed for acute medical emergencies. If you or a loved one is experiencing severe chest pain, shortness of breath, sudden weakness, stroke symptoms, or severe trauma, immediately visit our emergency department at 305 Lajpat Nagar, Near Nakodar Chowk, Jalandhar or call our 24x7 Emergency Line: +91 98550 00028.
1. Medical Information & Clinical Disclaimer
All materials, articles, doctor profiles, clinical case studies, and treatment explanations published on this website are for educational and informational purposes only.
- Website content does not constitute formal medical diagnosis, individualized prescription, or binding clinical opinion.
- Always seek the personal advice of a qualified super-specialist physician or surgeon for any medical condition or symptom evaluation.
- Never disregard or delay professional clinical advice based on information read on this website.
2. Online Appointments & Callback Inquiries
When submitting an appointment request or callback inquiry via our web forms:
- You agree to provide accurate and complete personal, demographic, and contact information.
- Online form submissions represent appointment requests. Confirmation is formalized when our patient coordinator contacts you via phone, SMS, or WhatsApp.
- Doctor availability and OPD consulting hours are subject to urgent surgical schedules or emergency trauma cases. Oxford Hospital reserves the right to reschedule consultations with advance notice.
3. Insurance & Cashless Treatment Terms
Oxford Hospital is empaneled with Ayushman Bharat (PMJAY), CGHS, ECHS, ESI, Northern Railways, and leading private insurance companies and TPAs.
- Cashless hospitalisation is strictly governed by the terms, exclusions, co-payment clauses, and approvals of your respective insurer or government authority.
- In the event of partial approval, denial, or non-medical consumable exclusions by your insurer/TPA, the patient or their legal guardian remains responsible for settling outstanding hospital dues.
- Pre-authorisation turnaround times (typically 4–6 hours for planned admissions) depend on insurer response times.
4. Intellectual Property Rights
All trademarks, logos, brand names, visual designs, text, photographs, and media on this website are the intellectual property of Oxford Hospital Jalandhar or used under permission. Unauthorized reproduction, modification, scraping, or distribution of site content without prior written consent is strictly prohibited.
5. Governing Law & Jurisdiction
These Terms of Service and any dispute or claim arising out of or related to the use of this website shall be governed by and construed in accordance with the laws of the Republic of India. The courts located in Jalandhar, Punjab, India shall have exclusive jurisdiction over any legal proceedings.
6. Contact Information
For any questions or clarifications regarding these Terms of Service, please contact our administrative desk:
Hospital: Oxford Hospital Jalandhar
Address: 305 Lajpat Nagar, Near Nakodar Chowk, Jalandhar, Punjab 144001
Email: support@oxfordhospital.in
Phone: +91 98550 00028